Phorest and Meevo are excellent systems - I recommend both. But when a new client calls your number at 8pm, neither answers the phone. My private integration does. Voice and text, around the clock, booked straight into the calendar you already run - and connected to the mya matchmaking notes your other tools leave behind.
I put my clients on these platforms on purpose. Here is what their native tools genuinely deliver, in their own words - links included.
Every tool above is built around text, chat, or your staff working inside the software. None of them picks up the phone when a bride calls at 8pm, when four calls stack up on a Saturday, or when a new client with a $400 first visit decides she wants to talk to a human-sounding someone before she books. That call is the most expensive thing your salon loses - and it is exactly the call my integration answers.
Not a replacement. A completion. Your platform stays the system of record - this sits in front of it and catches everything.
Every call, every hour, all at once - answered on the first ring in a natural voice. The same brain handles two-way text, so the conversation never drops between channels.
Real availability, real appointments, confirmation sent before the caller hangs up. It lands in your calendar exactly as if your desk had booked it.
The agent is trained on your approved response library - your policies, your tone, your standards. And because mya syncs its match notes into Phorest and Meevo, the agent reads those too: a matched client calls, and it already knows her stylist match and what she wants.
Reviews get monitored and answered in your voice - the strongest local and AI search signal a salon has, and the first thing busy owners fall behind on.
Complex calls hand off to your team with context, and the transcripts get reviewed monthly. It is an AI employee - and employees get managed.
Call it right now. An AI answers. Ask it anything a client would ask - services, pricing, hours, booking. That is the technology that connects privately to Phorest and Meevo.
mya is a third-party stylist matchmaking survey we build into client stacks. It lives on your salon's website: a new client answers a short quiz about her hair, her budget, and even the personality she wants behind the chair - and mya emails her top stylist matches with a link to book. mya reports owners seeing up to 35% more repeat bookings, and one owner credits it with a 60% lift in retention. And here is the part nobody else connects: because mya writes its match notes into Phorest and Meevo, our voice agent reads them. When a matched client calls, the agent already knows who she was matched with and what she is looking for - before it says hello. The phone gets answered, the match gets made, the booking lands in your calendar. That is the whole front door, handled.
Straight answers, owner to owner.
Your platform stays. Your data stays. Your logins stay yours. The only thing that changes is that your phone gets answered - every call, every hour, in your voice.
Get your free business report in seconds Book with Michele Watch it on Instagram